R Pubsure can check .docx files only. The file name and its contents must be in English, file size must be under 10 MB, the manuscript should have between 200 words to 300k characters (including spaces), and its page count should be no more than 100 pages. If your file conforms to these requirements but you still don't receive your report within 20-30 minutes, please write to us at support.pubsure@researcher.life.